Privacy Policy

Last Updated: February 26, 2025SOOWER is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website and services.By accessing and using SOOWER, you agree to the collection and use of your information as described in this policy. If you do not agree, please refrain from using our platform.

  1. 1. Information We Collect

    We collect different types of information to process donations, manage accounts, and improve our services. The information we collect includes:

    1.1 Personal Information

    When you interact with our platform, we may collect:

    • Full Name (for identification and communication)
    • Email Address (for account creation, updates, and donor receipts)
    • Phone Number (for notifications and support)
    • Billing Address (for payment verification, if applicable)

    1.2 Transaction Information

    When making a donation or sponsoring a child, we collect:

    • Donation amount and purpose (e.g., WidowCare, MissionCare, DAD Project)
    • Payment method (credit/debit card, bank transfer, etc.)
    • Transaction history to maintain donation records

    Note: We do not store your card details. Payments are processed securely through third-party providers.

    1.3 Automatically Collected Information

    When you visit our website, certain data is collected automatically:

    • IP Address and device details (to enhance security and prevent fraud)
    • Browser Type and Operating System (for website optimization)
    • Usage Data (e.g., pages visited, time spent on the site)

    This information helps us understand how users interact with SOOWER and improve user experience.

  2. 2. How We Use Your Information

    We use the collected information for the following purposes:

    • To process donations and sponsorships - Ensuring funds reach the selected programs and recipients.
    • To create and manage donor accounts - Allowing users to track their giving history.
    • To communicate with users - Sending donation confirmations, impact updates, and important notifications.
    • To enhance security - Detecting and preventing fraudulent activity.
    • To improve our platform - Analyzing user behavior to optimize website functionality.

    We only use your data for purposes that align with our mission and legal obligations.

  3. 3. Sharing and Disclosure of Information

    SOOWER does not sell, trade, or rent your personal information. However, we may share information in the following cases:

    3.1 With Payment Processors

    We work with trusted third-party payment providers to process donations securely. Your financial details are handled by these providers in compliance with industry security standards.

    3.2 Legal Requirements

    We may disclose your information if required to:

    • Comply with legal obligations (e.g., court orders, law enforcement requests).
    • Protect the rights, safety, and security of SOOWER and its users.

  4. 4. Data Security Measures

    We take data protection seriously and implement the following measures:

    • Encryption - Secure encryption protocols protect personal and transaction data.
    • Access Controls - Only authorized personnel can access sensitive data.
    • Regular Security Audits - We routinely review our systems to identify and fix vulnerabilities.

    While we take strong precautions, no method of data transmission is 100% secure. Users should also take steps to protect their accounts by using strong passwords and keeping login credentials confidential.

  5. 5. Your Data Rights & Choices

    As a user, you have the following rights regarding your data:

    5.1 Right to Access

    You can request a copy of the personal data we have about you.

    5.2 Right to Update or Correct Information

    If your personal details change, you can update your profile or contact us to make corrections.

    5.3 Right to Request Deletion

    You can request that we delete your data, except for information needed to comply with legal or financial obligations.

    5.4 Right to Opt-Out of Communications

    You can unsubscribe from our emails and marketing messages at any time using the unsubscribe link in our emails. To exercise any of these rights, please contact us at: info@soower.org

  6. 6. Cookies and Tracking Technologies

    SOOWER uses cookies and similar tracking technologies to improve your browsing experience.

    6.1 What Are Cookies?

    Cookies are small files stored on your device that help our website function efficiently and remember your preferences.

    6.2 How We Use Cookies

    • Essential Cookies - Required for core website functions, such as logging in.
    • Performance Cookies - Help us understand website traffic and user interactions.
    • Marketing Cookies - Allow us to show relevant updates and fundraising campaigns.

    6.3 Managing Cookies

    You can control or disable cookies in your browser settings. However, disabling cookies may affect website functionality.

  7. 7. Changes to Privacy Policy

    SOOWER may update these policies periodically. The latest version will always be available on our website, and users will be notified of significant changes.

  8. 8. Contact Information

    For any questions or concerns about our Terms of Use or Acceptable Use Policy, please contact us at:📧 info@soower.org

    📞 (+234) 905 555 3431; (+234) 707 601 6055